Privacy Policy

Last Updated: March 1, 2025

This Privacy Policy describes how Cape Town Insides ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website at capetowninsides.com (the "Site").

Information We Collect

When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information."

Personal Information we collect may include:

  • Contact Information: Name, email address, and phone number when you subscribe to our newsletter, contact us, or create an account.
  • Device Information: Information about your device and internet connection, including your IP address, browser type, operating system, and referring website addresses.
  • Usage Data: Information about how you use our website, which pages you visit, and how you interact with our content.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • We use analytics providers such as Google Analytics to help us understand how users interact with our website.

We will not sell or rent your Personal Information to third parties, and we will not share your Personal Information with third parties for marketing purposes without your consent.

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or browse from one page to another.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website might not function properly without them.

Data Retention

When you contact us through the Site, we will maintain your message and contact information for our records unless and until you ask us to delete this information.

Your Rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and, where appropriate, by email.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

Cape Town Insides
123 Long Street
Cape Town, 8001
South Africa